Returns & Exchange

Last Updated: July 19 2025

A.P. College provides online payment facilities for students to pay Admission, Semester, Examination, and other academic-related fees. This Returns & Exchange Policy outlines the terms and conditions related to the refunds, reversals, and corrections of such payments.

1. Non-Returnable and Non-Exchangeable Nature of Payments

All online payments made for Admission, Semester, Examination, or any academic fee are non-returnable and non-exchangeable, except under specific and approved circumstances outlined in this policy.

Due to the nature of educational services and the commitment of institutional resources, no returns or exchanges of payments will be entertained once a transaction is confirmed, unless the conditions below apply.

2. Refund Eligibility

Refunds may only be considered under the following circumstances:

  • Duplicate Payment: If the same fee is paid more than once.
  • Transaction Error: If a technical error results in an incorrect or incomplete payment.
  • Payment for Withdrawn Application: If the college cancels an admission or course, or if the student withdraws before a notified deadline and is eligible for a refund as per institutional policy.
  • Failed Transaction with Debited Account: If the amount is debited from the payer's account but not received by the college due to a payment gateway failure.
3. Refund Process

To request a refund, the payer must:

  • Submit a written request to +91-9437613884, +91-8847859976 within 7 business days of the payment.
  • Include the following details:
    • Student Name and ID/Enrollment Number
    • Transaction ID / UTR Number
    • Date and amount of the transaction
    • Reason for the refund request
  • Provide any supporting documents, such as bank statements or payment confirmation screenshots.

All refund requests will be reviewed and processed by the college's finance department. If approved, refunds will be issued to the original payment method within 7–10 business days.

4. No Exchange or Transfer of Payments

Payments made toward a specific student or service (e.g., semester fees) cannot be transferred or exchanged for other students or services (e.g., admission to another program or sibling’s fees). Each payment is tied to a specific student’s account.

5. Dispute Resolution

If you believe a payment was wrongly processed, please contact our support team at +91-9437613884, +91-8847859976 immediately. Disputes will be handled promptly, with an aim to resolve genuine cases efficiently.

6. Contact Us

For refund queries or support with failed transactions, please contact:

Angarpada Panchayat College
Raruan , Mayurbhanj, Odisha -757035
+91-9437613884, +91-8847859976